Passion for Operational Excellence

For Jay Priebe, operational excellence is more than a business strategy. It is at the core of who he is as a healthcare leader.

Jay believes the strongest healthcare organizations are built by placing people, patients, and clinicians at the center of every decision. Performance metrics matter, but sustainable transformation requires more. It requires leaders who listen, build trust, develop people, strengthen culture, and create operating systems that allow clinicians to deliver exceptional care.

Jay is a transformational healthcare operations executive with more than 20 years of experience leading complex organizations through growth, integration, performance improvement, and change. His experience spans integrated health systems, academic medicine, ambulatory care networks, federally qualified health centers, specialty care, rural healthcare, and value-based care organizations.

Throughout his career, Jay has built scalable operating models that improve patient access, strengthen clinical capacity, optimize workflows, increase accountability, and advance financial and quality performance. He has led large-scale initiatives involving enterprise access transformation, clinical operations redesign, revenue optimization, care model innovation, Epic implementation, leadership development, and mergers and acquisitions integration.

His leadership has contributed to measurable outcomes, including:

• Reducing patient access delays from 32 days to 15 days.
• Optimizing 40 clinics operating individually into a high functioning Medical Group
• Increasing completed patient visits by 30%.
• Advancing quality performance to 4.5 Stars during period of rapid change
• Integrating a medical group of 18 clinics into one unified medical group.
• Improving provider productivity and operational capacity.
• Reducing expenses while protecting patient care and workforce stability.
• Strengthening leadership engagement, accountability, and organizational culture.

Jay approaches transformation with curiosity, transparency, and disciplined execution. He works closely with physicians, clinicians, executives, operational leaders, and frontline teams to understand challenges before implementing solutions. He believes meaningful change should not be done to people. It should be built with them.

His leadership approach balances empathy with accountability. He creates clear expectations, equips leaders to succeed, and builds cultures where people understand how their work connects to patients, performance, and organizational purpose.

Jay is especially passionate about supporting patients, team members and clinicians. He recognizes that operational excellence should reduce unnecessary barriers, improve workflows, and give clinicians and care teams more time to focus on what matters most, caring for patients.

By combining strategic vision with practical operational leadership, Jay helps healthcare organizations translate strategy into action, navigate complexity, strengthen workforce engagement, and create sustainable systems that deliver measurable results.

His purpose is clear:

Invest in people. Support clinicians. Improve the patient experience. Elevate performance. Advance care.